Our aim is to help you get to grips with your building, so that you can be sure that your farm is running at optimum efficiency
We make our Hotline service available to our dealer-installers, as well as our field technicians who are on hand in the different regions to help diagnose faults or advise on settings and the choice of solutions
All our dealer-installers have access to our MyTuffigoRapidex applications dedicated to the management of your farm, and can remotely take control of your controller to carry out initial diagnostics and advise you on settings and the choice of solutions.
We also offer a product training service for their technical teams, as well as ventilation concepts in general.
We also repair electronic boards and mechanical assemblies as part of our after-sales service, and can offer out-of-warranty repairs on request.
What’s more, as the start-up of a new building is a decisive stage, we can offer you specific packages to help you get to grips with new buildings or products,
For example, we offer the following options:
– Technical inspection visit
– Assistance during poultry house set-up
– Training and management support